How to make a Complaint
We understand sometimes things don’t go according to plan. Complaints help us learn lessons and improve our performance. We are always willing to listen and learn how we can improve our services. If you feel dissatisfied about any area of our service please refer to our complaints policy about how to make a complaint and how we will handle it.
We take these matters seriously and aim to resolve complaints quickly and impartially, while treating complainants with courtesy and sensitivity.